Money moving sooner

Verify your Wildzy Casino account in four steps

Before your first withdrawal leaves, every licensed casino in the United Kingdom runs the same identity check; ours takes up to 14 hours.

Start verification now

UK Gambling CommissionLicensed and regulated. License 38059-7706-R-755037.

Six short lines

Checked once, paid out sooner

Most players worry the check will stall their money, so here is the whole picture in six lines.

Who runs the check

Wildzy Casino Ltd

Under which licence

UK Gambling Commission 38059-7706-R-755037

How long

14 hours

When it is mandatory

Before the first withdrawal

Where to send questions

[email protected]

Minimum age checked

18+

Approved first time

Which photo angles clear the review?

With the upload screen open in front of you, read this part first.

Read the list first

The moment you log in with your email address, open the verification section and read the list before you upload anything, since file order saves time.

An ID shot that clears

At the first upload you are asked for proof of identity, so photograph the passport or driving licence page flat, with all four corners and no glare.

A name that lines up

Next up is proof of address: a recent bank statement or utility bill showing your name and full address exactly as registered on the account.

While the review runs

After the second upload the file goes for review, and 14 hours is the outside edge; most checks clear sooner, so watch your inbox for one clear answer.

Before you photograph

Send the right copy of each paper

Wildzy Casino keeps the list short on purpose: three papers, each doing one job, and nothing asked twice.

Proof of identity

ConfirmsWho you are

Must showFull name, photo, date of birth

Proof of address

ConfirmsWhere you live

Must showName, address, recent date

Payment card photograph

ConfirmsThe card belongs to you

Must showFront of card, middle digits covered

Less blur, fewer delays

Why was my card cut off? At the moment the reviewer opens your file, a corner of the card sits outside the frame and the whole shot fails. Lay the document flat on a dark surface Keep all four edges inside the frame

Faster clearance with a fresh date. By the time your bill reaches the desk, its date is stale, so it proves nothing about where you live now. Download a statement issued this month Send the newer statement to [email protected]

Is my old passport still fine? After your passport lapses, the number on it stops being a live record, and the reviewer has no way to confirm it. Renew first, then send the new copy Check the expiry date on every page

Show where your money started

Once a payout request reaches our queue, the licence issued by the UK Gambling Commission asks us to know where the money came from, so the question is routine, never a suspicion.

When the request lands, one of these documents usually settles it.

Payslips from your employer
Bank statements from your current account
A recent tax notice
Savings or investment statements
Proof of a property sale

No surprise pauses

Advance warning beats a stalled withdrawal

On hold, with your withdrawal waiting, this block shows which check has started.

Documents first, payout second

On the day your first payout is requested, the licence requires a finished check at the latest; sign-up or a first deposit can bring it sooner.

Fewer stops when switching

Each time you add a fresh payment route, we match the name on it to your account, which can reopen the check for one more look.

Check your profile spelling

When the name or date on your profile drifts from the paperwork, the reviewer has to pause and confirm which version is right.

Keep your birthday accurate

At the point where we confirm you are 18+, the date of birth on your profile must match the ID you send us.

Before your payout clears

Ask before you send anything in

Straight replies from a team that clears most checks inside 14 hours.

Can I withdraw before you have verified me?+

No. Your first payout is the deadline the UK Gambling Commission sets for a completed check, so nothing leaves the account until it clears. Wildzy Casino may also ask earlier, at sign-up or on your first deposit, which keeps the wait away from your money.

My surname has changed since my ID was issued, is that a problem?+

Not a problem, but send the paper trail with the document. Add the marriage certificate or deed poll alongside the proof of identity so the two names link up, and the reviewer will not have to pause the file to ask you for it.

Can I upload my documents from my phone instead of a scanner?+

Yes, phone photos work as long as all four corners sit inside the frame and no light glare hides the text. Shoot on a dark, flat surface, check the picture is sharp, then send the files to [email protected].

Which regulator issues your license and what is the number?+

Wildzy Casino Ltd holds license 38059-7706-R-755037 from the UK Gambling Commission. Wildzy Casino operates under that permission, and the identity and funds checks you meet here flow straight from it.

Why are you asking where my money comes from?+

The license obliges every UK operator to run this routine review against money laundering, so the request is standard and arrives for plenty of players. A short note on salary, savings or a property sale closes it out.

Do I need to resend everything in a year or two?+

Sometimes, yes. A card that expires, a new address or a long gap in play can make an old file stale, and the casino will then ask for the updated item only. Everything else on record stays as it is.

How safe are the documents I send to you?+

They travel over 256-bit SSL and land only with the team that reviews them. Files are used for this check alone, never sold on, and a request to [email protected] gets you answers on what is held.